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WASHINGTON, D.C. – The U.S. Department of Veterans Affairs (VA) patient advocacy program employs individuals at VA Medical Centers nationwide to manage the feedback received from veterans and their families. The patient advocate serves as a bridge working directly with VA staff to facilitate resolutions on behalf of all veterans.
U.S. Senators Kevin Cramer (R-ND) and Jacky Rosen (D-NV) introduced the Strengthening VA Patient Advocacy for Rural Veterans Act of 2025, which would enhance the VA’s patient advocate program to better support rural veterans receiving care outside of the medical center setting. Specifically, facilities would designate a patient advocate to serve as the coordinator for veterans residing in rural and highly rural areas to improve veteran access and experience. The measure also contains reporting provisions to enhance accountability and Congressional awareness of the issues veterans face when seeking care.
“Patient advocates really play an important role in helping our veterans navigate the incredible VA red tape, it's just outlandish as it is with most bureaucracies,” said Senator Cramer. “What our bill does is it recognizes the unique challenges that are faced by particularly rural veterans, and then it provides targeted support through dedicated patient advocates to ensure they are able to access the healthcare they’ve earned, both in and from their more rural homes.”
“Far too many veterans in rural parts of Nevada face barriers to receiving the VA medical care and support they deserve,” said Senator Rosen. “Our bipartisan legislation would help improve access to care and resources by establishing VA patient advocates specifically for rural veterans, helping to make sure that they don’t miss out on benefits because of where they live.”
The Strengthening VA Patient Advocacy for Rural Veterans Act of 2025 is supported by several organizations, including the Disabled American Veterans (DAV), the American Legion (TAL), and America’s Warrior Partnership (AWP).
"DAV thanks Senator Cramer for introducing the Strengthening VA Patient Advocacy for Rural Veterans Act of 2025,” said DAV National Legislative Director Joy Ilem. “This legislation would improve the VA’s Office of Patient Advocacy and ensure that veterans living in rural and highly rural areas are provided care coordination through a designated patient advocate. These advocates would be able to focus on breaking down unique barriers to care for rural veteran patients and ensure they have access to care where and when they need it.”
Click here for bill text.